Information We Collect
We collect information in two ways: information you provide to us directly, and information collected automatically when you use our website.
Personal Information You Provide
Technical Information Collected Automatically
- IP address and approximate geographic location
- Browser type, version, and language settings
- Device type and operating system
- Pages visited, time spent, and navigation paths
- Referring URLs
- Website interaction data, including clicks and scroll depth
How We Use Your Information
We use your information strictly for legitimate business and operational purposes:
- To provide, manage, and deliver our services, including web development, marketing, automation, and related work.
- To respond to inquiries, project briefs, and support requests.
- To process payments and manage project billing.
- To send service-related updates, project communications, and invoices.
- To improve our website performance and user experience.
- To analyze traffic and usage trends for internal business planning.
- To detect, investigate, and prevent fraud or unauthorized access.
- To comply with applicable legal obligations.
We do not sell, rent, or trade your personal information to any third parties for their own marketing or commercial use.
Legal Basis for Processing
If you access our services from a region governed by the General Data Protection Regulation or similar data protection frameworks, our legal basis depends on the context.
Performance of a Contract
Processing necessary to deliver the services you have requested from us.
Legitimate Interests
To improve our services, respond to inquiries, market our agency, and maintain system security.
Consent
Where you have expressly given us permission to use your data for a specific purpose.
Legal Obligation
Where processing is required to comply with applicable Indian or international laws.
Data Controller vs. Data Processor
As a digital agency, TechMate4u operates in two distinct roles depending on the context.
TechMate4u as Data Controller
When we collect and use your data for our own business purposes, such as client relationships, billing, marketing, and analytics, we are the Data Controller.
TechMate4u as Data Processor
When we build and operate digital products, websites, bots, or automation systems on behalf of clients, we process end-user data only on client instructions.
We do not claim ownership of, or independently use, end-user data collected through client-built systems or platforms.
Third-Party Services
To deliver our services, we work with trusted third-party platforms and service providers.
- Hosting providers
- Payment gateways
- Analytics providers such as Google Analytics
- Email communication services
- Cloud storage platforms
- Marketing and advertising tools, including Google Ads and Meta Ads
- CRM and project management tools
- AI and automation platforms such as OpenAI, WhatsApp Business API, and Twilio
These services may collect, process, or store data according to their own privacy policies. TechMate4u is not responsible for third-party privacy practices.
Data Security
TechMate4u implements reasonable technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.
- SSL/TLS encryption for all data transmitted via our website.
- Access controls limiting data access to authorized personnel only.
- Regular security reviews and system vulnerability assessments.
- Secure handling and encrypted storage of sensitive credentials.
No method of internet transmission or electronic storage is 100% secure. Internet-based services carry inherent security risks.
In the event of a personal data breach likely to result in significant risk to your rights, TechMate4u will notify affected users and relevant regulatory authorities in a timely manner as required by applicable law.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.
You may request deletion of your personal data at any time by contacting us, subject to legal retention obligations.
Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights.
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Request correction of inaccurate or incomplete personal data.
Right to Deletion
Request erasure of your data, subject to legal retention obligations.
Right to Object
Object to data processing for specific purposes such as direct marketing.
Right to Restrict
Request limitation of how we process your data in certain circumstances.
Right to Portability
Receive your data in a portable, machine-readable format where applicable.
Withdraw Consent
Withdraw consent for marketing or optional data processing at any time.
Right to Complain
Lodge a complaint with the relevant data protection authority in your jurisdiction.
We aim to respond to all data rights requests within 30 days of receipt.
Marketing Communications & Opt-Out
TechMate4u will only send marketing or promotional communications if you have explicitly opted in to receive them.
- Clicking the "Unsubscribe" link included at the bottom of any marketing email.
- Replying to any communication with "Unsubscribe" or "Remove me".
- Contacting us directly at info@techmate4u.com with your opt-out request.
Even after opting out, we may still send essential service-related messages such as billing updates, project status notifications, or important account information.
Confidentiality
Confidential business information shared during a project engagement, including business strategies, technical details, financial data, access credentials, and customer information, will be handled with reasonable care and strict confidentiality.
Unless explicitly agreed in a separate written Non-Disclosure Agreement signed by both parties before project commencement, submitting information through our website or standard communication channels does not automatically create a formal NDA.
International Data Transfers
TechMate4u is based in Ahmedabad, Gujarat, India. If you access our services from outside India, your information may be transferred to and processed in India or other countries where our service providers and hosting infrastructure operate.
By using our services, you consent to the transfer of your data to India and any other jurisdiction where our service providers operate, subject to appropriate safeguards.
Children's Privacy
TechMate4u's website and services are intended solely for business clients and individuals who are 18 years of age or older. We do not knowingly collect, store, or process personal information from minors under the age of 18.
If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information. If you believe a minor has submitted information to us, please contact us immediately.
External Links
Our website may contain links to external websites, client project demos, or third-party platforms. TechMate4u is not responsible for the privacy practices, content, or security of external websites.
We encourage you to review the privacy policy of any website you visit through a link from our platform before submitting personal information.
Policy Updates
TechMate4u reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, services, or applicable laws.
- Update the "Last Updated" date at the top of this page.
- Post the revised policy on this page at techmate4u.com.
- Where required by law or where changes are significant, notify affected users via email.
Your continued use of our website and services after the revised policy is posted constitutes acceptance of the updated terms.
Contact Us & Grievance Officer
For questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us.
TechMate4u
techmate4u.com
info@techmate4u.com
Ahmedabad, Gujarat, India
Grievance Officer
Grievance Officer - TechMate4u
info@techmate4u.com
Ahmedabad, Gujarat, India
We will acknowledge your grievance within 5 business days and aim to resolve it within 30 days of receipt.
© 2026 TechMate4u. All rights reserved. Compliant with IT Act 2000 & DPDPA 2023, India.